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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Site's Down Again - Review by
Anonymous submitted on April 2, 2002 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of April 2, 2002): 3 months - 1 year ago |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 2 out of 10 |
My site had been down far more than what is acceptable. Host Rocket claimed that the backbone company was to blame. So , HR claimed to start migrating servers from old datacenter to a new datacenter.
Supposedly, about half of HRs servers had migrated to new datacenter, including HR's pwn web site. Now, my site and HR's site is down, although they should be at completely separate datacenters.
If HR's web server and the server that our site is hosted on are supposed to be at completely different datacenters, then the fact that both are down can mean only one thing....
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