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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Avoid it like Black Death - Review by
jcrichar submitted on August 23, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of August 23, 2002): 3 months - 1 year ago |
| Plan used: Pro and Webmaster |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 1 out of 10 |
Worst support ever. I UPGRAED my service from Pro to Webmaster, and now my email does not work. It seems to be pointed to the wrong mail server (domain pointed to wrong IP address).
Send forms/email to tech support, get back a) nothing at all, or b) form reply addressing a problem I don't have.
If a REAL PERSON would just READ what I wrote, it's easy to fix!!!
I could pay half as much for the same package/(terrible) service, but wanted to upgrade my old GeoCities free account. So much for making things "easier."
Avoid Yahoo/GeoCities accounts at all costs. Not worth it, email service completely sucks.
In fact, I'd put my email here, but it's not working, since I UPGRADED my service. Just in time for the new semester, and after I'd fired off several emails awaiting important replies!!!!
GeoCities is the Devil.
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